Terms of Service
Last updated: August 14, 2026
These terms govern your use of Baby Snooze Expert (babysnoozeexpert.com). By using the site or purchasing the program you agree to them. We’ve written them to be read.
What the service is
Baby Snooze Expert provides sleep-coaching guidance for parents of babies roughly 4–18 months old: a free sleep assessment, and a paid program — a personalized night-by-night plan with coaching support through your first 14 nights, then on-call support through day 90 of your program. An optional Regression Rescue week ($29) can reactivate coaching after your program ends.
Not medical advice
We provide educational coaching on healthy sleep habits, built on published pediatric sleep research and AAP safe-sleep guidelines. We are not a medical provider, and nothing we say is medical advice, diagnosis, or treatment. Always follow your pediatrician’s guidance — if there is ever a conflict, your pediatrician wins. We do not advise formal sleep training for babies under 4 months. If your baby is unwell, pause training and see your doctor.
Pricing & payment
The program is a one-time purchase of $199 USD (discount codes may reduce this). Payments are processed securely by Stripe. Prices are in US dollars; your bank handles any currency conversion. No subscription, no recurring charges.
The Give-It-7-Nights guarantee
If you complete your program setup, work the plan, and are not seeing progress, request a refund within 7 nights of your program start and we’ll refund you in full to your original payment method. Requests go to support@babysnoozeexpert.com. Full details on the guarantee page.
Fair use of coaching
Coaching support is generous by design — ask anything, any hour, about your baby’s sleep. To keep the service great for every family, we may reasonably consolidate or pace responses for accounts with extreme usage, and coaching is limited to infant-sleep topics for your enrolled child. Accounts abusing the service (resale, harassment, automated scraping) may be closed.
Your responsibilities
You must be 18+ and the parent or legal guardian of the child. You agree to provide accurate information and to follow AAP safe-sleep practices (baby alone, on their back, in a bare crib). You are responsible for decisions you make about your child — our role is guidance.
Results
Most families following the plan consistently see substantial improvement within 7–14 nights, but every baby is different and we cannot guarantee a specific outcome — that’s what the refund guarantee is for.
Liability
To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us. We are not liable for indirect or consequential damages.
Governing law & changes
These terms are governed by the laws of Ontario, Canada. We may update these terms; the date above always reflects the current version. Material changes will be reflected here before they take effect.
Contact
See also our Privacy Policy.